Intelligent Call Buttons

It all starts with the push of a button.

Our retail call buttons allow customers to request help at unlimited touchpoints across your store.

Layered with intelligence, the Meerby App will dispatch the best available staff member to serve your customer.

Help Needed in Aisle 20 at Cash at Smart Lock

We'll find the customer. You service the request

Transform workforce management with intelligent deployment of the best available staff. Integrating advanced algorithms in a simple user-interface, Meerby increases productivity, customer satisfaction, and engagement – all while providing real-time analytics.

We combine retail call buttons with the Meerby app to create a competitive advantage in every industry.

Meerby’s intelligent deployment model is scaleable and repeatable. We provide insights into every request: who, what, when, and why. We then use this data to provide you with meaningful insights on a regular basis.
Solve real-time challenges and shine a light on long-term operational opportunities with Meerby.

How Meerby Works

Setup and Deploy

Install call buttons & custom signage throughout your retail environment

01

Smart Notifications

Meerby will notify the right staff depending on their departments, training, and skills.

02

Claim and Engage

Staff members will claim the request, alerting both the app and your team that they are engaged.

03

Real-Time Insights

Managers can use real-time reports to analyze interactions, track conversion rates & more.

04

Create a store where customers can always find help.

At $40 per call button, you can saturate your store with hundreds of customer touchpoints! Our custom signage makes them visually appealing, and suitable to affix to lockups, wingpanels, desks, or anywhere else you want.

Deploy trained employees where they're needed most.

Certain areas of your store require specialized training—whether it's skate sharpening, paint mixing, printing, or key cutting. Meerby understands this and will only send employees with the required skills to these specialized areas. If your team lacks that essential person, Meerby will alert your management team, allowing you to quickly address the gap.

Intelligent roster management at your fingertips.

Meerby has an intelligent roster management algorithm that ensures each customer request is promptly addressed. It recognizes which staff members are busy and automatically escalates new requests to supporting departments or management as necessary. Furthermore, managers can effortlessly monitor available staff, find out which employees are on break, and view active customer requests using the "In-Progress" tab. It's the perfect combination to oversee real-time operations.

Make Data-Driven Decisions With Meerby's Insights.

Meerby tracks every customer interaction from start to finish. Your store has access to a real-time dashboard for individual staff, specific departments, or the entire store. This snapshot shows the length of engagements, outcomes, response times, levels of support deployed, types of requests, and much more. To turn data into insights, we analyze your past week, and send a comprehensive report with action based feedback for your management team.