The Ultimate Guide For Business Owners to Navigate Ontario Regulation 480/24

What is Ontario Regulation 480/24?

Starting January 1, 2026, Ontario employers and constructors will be required to follow new regulations under the Occupational Health and Safety Act (OHSA), specifically Ontario Regulation 480/24 cleaning records requirements. 

This regulation is being put in place with the effort to improve transparency and accountability in maintaining clean and sanitary conditions in all types of workplaces, including offices, retail stores, warehouses, and construction sites.

Under this new rule, cleaning records must clearly show the date and time of the two most recent cleanings. These records must be easily accessible to workers, either posted in a visible location near the washroom or made available electronically with clear instructions on how to access them.

With these changes, workplaces must begin preparing to update their cleaning schedules and documentation procedures to ensure compliance by the deadline.

Why Does Compliance Matter?

Maintaining clean and sanitary washroom facilities goes beyond legal compliance. It is essential for protecting employee health, fostering a positive work environment, and supporting smooth day-to-day operations.

1. Protecting employee Health & Safety

Clean washrooms are essential for preventing the spread of illnesses and infections at work.

By keeping things clean and practicing good hygiene, we can reduce the risk of disease transmission, which means fewer sick days and a healthier team overall. Plus, a clean environment helps prevent accidents from things like slippery floors. Regular cleaning also promotes better hygiene in shared washroom spaces, boosts health and safety, especially in high-traffic areas, and ensures greater transparency and accountability when it comes to cleaning practices.

2. Meeting Legal Obligations

Under Ontario’s Occupational Health and Safety Act (OHSA) and supporting regulations O. Reg. 480/24, employers are legally required to maintain clean washroom facilities and keep accurate cleaning records.

Non-compliance can result in:​

  • Fines and Penalties → Failure to comply with regulations can lead to significant financial penalties.
  • Legal Action → Employees may file complaints or lawsuits if workplace hygiene standards are not met.​
  • Reputational Damage → Non-compliance can harm a company’s reputation, affecting employee retention and customer trust.
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What are the Legal requirements?

Specifically, these covered entities must ensure that any washroom facility they provide for workers is maintained in a clean and sanitary condition, and that they keep, maintain, and make available records of the washroom facility’s cleaning. This amendment will come into force on July 1, 2025. 

On November 29, 2024, Ontario filed the following clarifying regulations, which will come into force on January 1, 2026

Ontario’s The Working for Workers Five Act, Bill 190, introduced new requirements for washroom facilities to be maintained in a clean and sanitary condition for all workers, effective July 1, 2025. 

Additionally, Ontario filed the following supporting regulations. Employers and constructors must maintain cleaning records and make them accessible (posting near the washroom, providing electronic access) with clear instructions, effective on January 1, 2026.

  • Record Keeping: Employers and constructors must keep, maintain, and provide access to cleaning records for all washroom facility cleaning. 
 
  • Record Content: Each record must clearly show the date and time of the two most recent cleanings for every washroom.
 
  • Accessibility: These records must be readily accessible to workers. They can either be:
    • Posted in a visible location in or near the washroom, or
    • Available electronically, with clear instructions on how to access them.
 
  • Compliance: It is the duty of employers and constructors to ensure full compliance with these requirements under Ontario’s Occupational Health and Safety regulations.

Regulation #1 outlines how employers and constructors can meet their responsibility to make washroom cleaning records accessible to workers. This can be done in one of two ways:

  • By physically posting the record in a noticeable location in or near the relevant washroom facility, where it is likely to be seen by workers; or
  • By making the record available electronically, as long as workers are given clear instructions on where and how to access it.

In addition, the regulation specifies that each record must include the date and time of the two most recent cleanings of the washroom facility.

Regulation #2 updates O. Reg. 213/91 (Construction Projects) under the OHSA by replacing section 29(12) with a revised version. The new section requires constructors to maintain detailed records of all servicing, cleaning, and sanitizing of toilets, urinals, and clean-up facilities on construction sites.

These records must include the date of each service for the past six months, or for the duration of the project.

As of January 1, 2026, constructors must comply with the requirements outlined in both Regulation #1 and Regulation #2 to meet their legal obligations.

What are the Best Practices for Compliance?

  • Outline specific cleaning tasks, frequencies, and responsible personnel.
  • Adjust cleaning frequency based on factors like washroom usage, number of employees, and time of year.
  • Use a consistent format for recording cleaning activities
  • Ensure logs are updated promptly after each cleaning session.
  • Provide comprehensive training on cleaning procedures, hygiene standards, and proper use of cleaning agents.
  • Emphasize the importance of accurate record-keeping
  • Periodically review cleaning records and inspect washroom conditions to ensure compliance.
  • Address any identified issues promptly.
  • Inform staff about the cleaning schedule and where to find cleaning records.
  • Encourage employees to report any cleanliness issues or supply shortages

What is the cost of non-compliance?

Failing to follow Regulation 480/24 may seem minor, but it can result in surprise inspections, fines, and damage reputations.

What you are risking:

  • $5,000–$50,000 fines are common for first-time or administrative breaches, especially if you’re a small to mid-sized business
  • Audits can happen without warning, especially after worker complaints or illness outbreaks

If your facility spreads illness or triggers a worker complaint to the Ministry, lack of cleaning records will be one of the first things they check.

  • Missing records trigger deeper inspection of your health & safety compliance
  • Lost employee trust, dirty washrooms and missing records send the wrong message
  • Damage to your brand. Public-facing businesses face higher scrutiny from both the Ministry and customers

How the ministry enforces it:

  • Compliance Orders → Mandating immediate fixes
  • Stop Work Orders → Halting operations until you’re compliant
  • Tickets / Summonses → Fines up to $1,000 for minor infractions
  • Full Prosecutions → Serious breaches or repeated failures = max fines + legal action

Penalties:

Ontario Regulation 480/24 does not specify penalties for non-compliance, enforcement falls under the broader requirements of the OHSA, Under Section 66. The penalties for contraventions can include:

These penalties apply to violations of the OHSA and its regulations, including Regulation 480/24 once it is in effect.

  • For corporations → Fines up to $2,000,000.
  • For directors and officers of corporations → Fines up to $1,500,000 and/or imprisonment for up to 12 months.
  • For other individuals → Fines up to $500,000 and/or imprisonment for up to 12 months

it is easy to comply if you plan ahead.
It’s expensive if you don’t.

Independent Compliance Vs. Smart Compliance with Meerby

Independently

Employers trying to meet Ontario’s Regulation 480/24 often start with manual programs that include:

  • Creating cleaning schedules
  • Training staff to document tasks
  • Using paper logs or basic digital forms
  • Manually checking compliance

While this approach may meet minimum legal requirements, it is time-consuming, error-prone, and difficult to scale, especially across multiple sites. It also comes with limitations:

No audit trail – paper logs can be lost, altered, or missed

No alerts – missed cleanings go unnoticed

No transparency – workers may not know when the last cleaning occurred

No analytics –  hard to optimize staffing or schedules

With Meerby

With Meerby, employers can automate their compliance processes and gain full visibility into cleaning records across all locations. The smart approach includes:

✅ Real-time digital logs via in-washroom QR codes or touch-button panels

✅ Auto-timestamped entries with clear names, dates, and times

✅ Digital dashboards for facilities managers to monitor compliance effortlessly

✅ Instant access for workers and inspectors through posted codes or the Meerby app

✅ Centralized, secure record-keeping for the required 2-year period

✅ Automated reminders and cleaner prompts reduce human error

✅ Full audit visibility showing who cleaned what, where, and when

✅ Cost-effective – just $1/day per site, far cheaper than non-compliance fines

MEERBY MAKES COMPLIANCE EASY

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$1

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Details How to Comply Legislation with Meerby:

Regulatory Requirement Meerby Feature Benefit
Record of 2 most recent cleanings Auto-timestamped log entries Meets OHSA format and accuracy standards
Records must be accessible to workers QR codes at washroom entrances or digital screens Ensures legal visibility with no manual distribution
Records must be kept and maintained Cloud-based dashboard with 2-year storage Satisfies retention requirement effortlessly
Cleaning frequency must be maintained Staff prompts & scheduling insights Reduces missed cleanings and ensures consistency
Records must be updated promptly Real-time digital entry system Prevents backdating, errors, or gaps in documentation

Log Cleanings in 3 Simple Steps with Meerby

Check out how meerby is helping QSR's stay clean and compliant

Frequently Asked Questions

Ontario Regulation 480/24 is a new law under the Occupational Health and Safety Act (OHSA) that requires employers to keep and display cleaning records for workplace washrooms.

The regulation becomes enforceable on January 1, 2026, following an amendment to the OHSA.

All employers and constructors in Ontario, including offices, retail, warehouses, and construction sites, must comply.

Any workplace that provides washroom facilities to workers, including permanent or temporary job sites, must follow the rules.

Yes, Regulation 480/24 is part of Ontario’s Occupational Health and Safety Act and enforces hygiene-related workplace standards.

Employers must keep a record showing the date and time of the two most recent cleanings for each washroom and make it easily accessible to workers.

Records must either be posted near the washroom or made available digitally with clear instructions for worker access.

Yes. Digital records are allowed as long as workers can easily find and access them when needed.

Each log must show the date, time, and ideally the person responsible for the two most recent cleanings.

Washroom facilities should be cleaned at least once every 24 hours. Cleanings should reflect usage levels, with high-traffic areas cleaned more often.

You risk fines, inspections, or even stop-work orders from the Ministry of Labour, especially after complaints or health concerns.

Yes. If an inspection is triggered (e.g., by a complaint), cleaning records are one of the first things reviewed.

Missing or backdated logs may trigger a broader safety audit and increase liability.

Start by creating a cleaning schedule, assigning staff, using consistent logs, and educating your team about the requirements.

Records must be retained for at least two years or for the duration of a construction project.

Workers scan a QR code or check a digital screen outside the washroom to instantly see recent cleaning times.

Meerby offers a fully digital system with QR-code logging, automatic time stamps, and real-time monitoring.

Meerby prevents missing entries, enables audit trails, improves transparency, and reduces manual errors.

Helpful Resources

O. Reg. 480/24: WASHROOM FACILITIES – RECORDS OF CLEANING. Ontario.ca. (2024, November 29). https://www.ontario.ca/laws/regulation/240480

Piccini, Hon. D. Working for Workers five act, 2024. Legislative Assembly of Ontario. https://www.ola.org/en/legislative-business/bills/parliament-43/session-1/bill-190

Achieve compliance on construction sites: Hygiene. ontario.ca. (2023, August 24). https://www.ontario.ca/page/achieve-compliance-construction-sites-hygiene

 Occupational Health and Safety Act, R.S.O. 1990, c. O.1. Ontario.ca. (2025, January 1). https://www.ontario.ca/laws/statute/90o01
 
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