Version 6.0
Release Date: 2025-04-10
This iOS and Android update introduces new “Read” and “Action” messages for improved team communication, alongside quality-of-life upgrades like dispatch photos, improved user management, and more. Here’s what’s coming:
Keep your frontline informed and accountable with in-the-moment messaging that sticks.
Read ensures key updates are seen and acknowledged.
Action adds task assignments for when communication needs follow-through.
Use Cases:
Send weather alerts and emergency prep instructions to all staff
Dispatch maintenance tasks while alerting staff of in-progress work
Promote upselling tactics by sharing product shifts and talking points
Boost morale by broadcasting positive customer feedback and shoutouts
In the dispatch menu, you can now include photos in all of the communication options.
Use cases:
Price checks with visual context
Tour notes with photos of displays or issues
Sales updates with images of dashboard or promotions
Enable proactive engagement in seconds. Just double-tap the request tab icon to instantly enter a Scout — signaling you’re with a customer.
In Manage Beacons you can now add more context to beacon locations by including characters in aisle #s.
Use cases:
Requests now show how many times a button has been pressed.
Admins and managers can now set a user’s profile level both during creation and from the User Detail page—no desktop portal required. The email field has also been removed as a mandatory field to streamline the process.
Have a Suggestion for a Future Update?
